Customer Experience
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Funding
Tookez Secures $1.5M to Strengthen Presence in Moroccan Market
Moroccan FinTech startup Tookeez has proudly secured a substantial $1.5 million in a recent fundraising round led by the esteemed…
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Funding
South African Startup Cue Secures $2M Funding to Enhance Customer Service Through AI
South African startup Cue, a fast-growing provider of AI-enabled customer service chat software, has closed a US$2 million seed round…
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Partnership
Vodacom and South Point Collaborate to Introduce a Fresh, Youth-Centric Store in Braamfontein
In Braamfontein, Vodacom’s new OnPoint Mobile store has opened. The new space, created in collaboration with South Point, Braamfontein’s largest…
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GFA How Tos
How to Understand and Manage the Needs and Expectations of Your Customers
Understanding and managing the needs and expectations of your customers is critical to building and maintaining a successful business. When…
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